Shipping policy
Shipping Policy
At Creed Realm, every lamp is handcrafted and carefully inspected to ensure it arrives in excellent condition. Each order is made to order, meaning production begins after your purchase is placed.
Processing & Production Time
This item is a pre-order.
Please allow 15–20 business days for production. This includes crafting, quality inspection, and final preparation. Production times may vary slightly during periods of high demand.
Once your order has been completed, it will be prepared for shipment and you will receive a confirmation email with tracking details.
Shipping & Delivery Time
After production is complete, shipping typically takes 7–12 business days, depending on your location and carrier operations.
Estimated total delivery time: 22–32 business days (production + shipping).
Please note that delivery times are estimates and may be affected by factors outside of our control, including:
- Carrier delays
- Weather conditions
- Customs processing (if applicable)
- High seasonal demand
Tracking Your Order
All orders include tracking. Once your package has shipped, you will receive a tracking number via email. Please allow a short period for tracking updates to appear.
Address Accuracy
Customers are responsible for entering the correct shipping address at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.
Delays & Support
Due to the handmade and pre-order nature of our products, we appreciate your patience and apologize for the wait. Each piece is crafted with care to ensure quality.
For any questions regarding your order, please contact us at creedrealm@outlook.com Our team will be happy to assist you.